Cookies policy
1. Type of cookies used
1.1. Properstar uses several types of cookies. Some are essential, while you can opt out of others or block them. Opting out or blocking some cookies may affect the functionality of the services. 1.2. The below explanations shall help you to make informed choices about the information you provide to us when you access and use our services, in particular when you visit our website.
2. Why and how Properstar uses cookies
2.1. There are broadly four reasons why a cookie might be stored on your electronic device when accessing and using our services:
- cookies that make the services work properly for you;
- cookies that collect data about your use of the services which is then used on an anonymous basis to help us improve the services;
- cookies that remember your preferences and make the services easier for you to use;
- cookies that are placed by third party services, which we use to enhance the presentation of services online. Properstar has no control over these third-party cookies.
2.2. These cookies are placed on your electronic device either by Properstar or by the third parties whose services Properstar uses as part of its services. 2.3. Some cookies are retained in your electronic device for only as long as you access and use the services, while others persist for a longer specified or unspecified period.
3. How to block cookies
You can restrict or block cookies which are set during your use of the services by changing your electronic device's or browser’s settings. Some Services may not work if you completely disable cookies, but many third-party cookies can be safely blocked. Check your browser's help section for specific instructions on how to manage cookies.
4. Strictly necessary cookies
Some cookies Properstar places on your electronic device ensure that the services deliver you information and services securely and optimally. You must accept these cookies to be able to make use of the Services.
5. Functionality cookies
Some cookies enable websites to remember choices users make, for example, user name, and language or text size. These cookies are known as "functionality cookies" and help to improve a person's experience of a website by providing a more personalized service.
6. Performance cookies
Properstar uses a number of tools that monitor your use of the services to help Properstar improve and customize the provided information and services. In particular the website uses the Google Analytics cookie which collects information and reports website usage statistics without personally identifying individual visitors to Google. You can opt out of providing Properstar with this information if you wish, with no impact on your experience of the Website.
7. Third party cookies
7.1. Our services use third party services and software. Some of these services may set cookies on your electronic device. 7.2. You can block or remove cookies yourself by altering the settings of your electronic device or browser. Blocking these cookies is unlikely to impact on your experience of the services.
8. Cookies set across the Services
8.1. Functional cookies
Set by Properstar
| Name | Description | Duration |
|---|---|---|
| PowerSiteLanguage | Current language of the Service. Used to display the content in the language of the user if possible. | 365 days |
| PowerSiteCurrency | Current currency of the user, used to display the correct prices of the listings. | 365 days |
| PowerSiteUserCurrency | Currency of a current User | 365 days |
| profile | Data of the profile of the user, so that we can display his full name and email in the contact form to improve the user experience. | 365 days |
| token | Each time a user connects to the service, we generate a temporary token to identify him to call our APIs. The Service can’t work if the token can’t be generated. We store this cookie to avoid the need of generating a new cookie every time a consumer revisits the Services. | 1 hour |
| refreshToken | Token required to refresh the main token once expired | 1 hour |
Set by Hubspot
| Name | Description |
|---|---|
| __cf_bm, _cfuvid | Set by Cloudflare. These cookies are set by HubSpot's CDN provider and is a necessary cookie for bot protection. |
Set by Listhub
| Name | Description |
|---|---|
| AWSALB, AWSALBCORS, AWSALBTG, AWSALBTGCORS | These cookies are set by Amazon Web Services Load Balancer. |
8.2. Performance cookies
Set by Google Ads
| Name | Description |
|---|---|
| _ga_J491S7K4T3 | Used to persist session state. |
| _ga | Used to distinguish users. |
Set by Hotjar
| Name | Description |
|---|---|
| _hjSession_269102 | Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. |
| _hjSessionUser_269102 | Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. |
Set by Hubspot
| Name | Description |
|---|---|
| hubspotutk | Keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. |
| __hssrc | Keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
| __hstc | The main cookie for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| __hssc | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. |
Set by Listhub
| Name | Description |
|---|---|
| lhac | Set by Listhub for purposes of tracking user behavior for Listhub clients. |
Set by Listtrac
| Name | Description |
|---|---|
| _yosid, _yoid, ID | These cookies track clicks and views for Sotheby's International Realty listings published on our portals. |
Set by Mixpanel
| Name | Description |
|---|---|
| mp_2e5bf6f206c8017b0301e7189b678502_mixpanel | A first-party analytics cookie used to track user behavior and interactions for the purpose of improving user experience and analyzing site performance. |
8.3. Advertising cookies
Set by Criteo
| Name | Description |
|---|---|
| receive-cookie-deprecation | Criteo begins recruiting control vs test groups for tag-based integrations by setting a new cookie required by Google. |
| optout | Set to record a user’s preference to opt out of personalized advertising by Criteo. When this cookie is active, it prevents Criteo from tracking and analyzing browsing behavior for advertising purposes. This cookie does not collect personal data but simply ensures that the user is not targeted by personalized Criteo ads. |
| cto_bundle | Set to provide functions across pages. |
| uid | Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. |
Set by Facebook
| Name | Description |
|---|---|
| _fbp | When the Meta Pixel is installed on a website, and the Pixel uses first-party cookies, the Pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist. |
Set by Google Ads
| Name | Description |
|---|---|
| _gcl_au | The conversion linker tag will detect the ad click identifier in the URL and store it in a first-party cookie on our domain. |
Set by Microsoft
| Name | Description |
|---|---|
| MUID | Unique User ID set by Bing |
| _uetsid, _uetvid | Store and track visits across websites |
| MUID | Registers data on the visitor. The information is used to optimize advertisement relevance. |
Set by Trovit
| Name | Description |
|---|---|
| _ta, _tac, _tas | These cookies collect statistics on site visits and the performance of advertising campaigns |
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